At Jamini Majumder Memorial College, we are committed to providing transparency and clarity regarding our online fee payment system. Please read the following policy carefully before proceeding with any online transactions
1. Fee Payment Confirmation
(i) Once a payment is successfully made through our online portal, students/parents will receive a confirmation receipt with the transaction details.
(ii) It is the responsibility of the user to ensure accurate information is entered during the payment process.
2. Cancellation Policy
(i) Fees once paid cannot be canceled under normal circumstances.
(ii) In case of duplicate payment or transaction error, the college will verify the transaction, and if found valid, the excess amount will be refunded.
(iii) Admission cancellation will be governed by the respective college department and UGC/AICTE/University guidelines.
3. Refund Policy
(i) Refunds, if applicable, will be processed only:
(a) In case of technical errors resulting in excess payment.
(ii) The refund process will be initiated only upon formal written request to the Accounts Department with supporting documents and bank details.
(iii) Approved refunds will be credited to the original payment source within 15 to 30 working days.
4. Non-Refundable Fees
The following are strictly non-refundable:
(i) Application and registration fees
(ii) Processing charges
(iii) Fees paid after the last date of admission or beyond cut-off timelines
5. Dispute Resolution
(i) Any dispute regarding payment/refund shall be resolved as per the rules and regulations of college.
(ii) Students can reach out to the college finance/accounts office via email or in person for resolution.
6. Contact for Refund Queries
For any refund or cancellation-related queries, please contact college